Friday, November 27, 2009
by Stacy Grove- wife, mom, daughter, friend, Realtor
As we finalized the trimmings for our lovely Thanksgiving lunch yesterday, we realized we had no whipped cream to go with our Pumpkin Pie. (*Gasp!*) My gracious and willing husband hopped right into his car, only to return about 20 minutes later with devastating news... no luck. (This after trying Martin's- not open, Walgreens- didn't have any, and Target- not open.)
My mother-in-law happened to be on the phone with my sister-in-law and her hubby who were on their way from Plymouth, and they decided to see if they find some. (We just COULDN'T have Pumpkin Pie without whipped cream!) First stop: Meijer- all out of stock; 2nd attempt: Gas station- didn't have any. On a last-ditch-effort, they decided to swing into Starbucks. Surely THEY have whipped cream, right?
Starbucks employee: "Welcome to Starbucks. Would you like to try a triple venti Peppermint Mocha with whip?"
Bro-in-law: "Actually, I'd just like two venti cups full of whipped cream."
SE: "Umm... okay... I think I can do that. However, I'm not really sure how to ring it up?"
BIL: "Just charge me for two venti coffees. We need whipped cream for our Pumpkin Pie and you're our last resort."
SE: "That's so awesome you thought of us. I'm not even going to charge you."
I'm sure that no-where in the Starbucks Employee Handbook does it say what to do when asked to fill two venti cups with whipped cream, but I'm positive it says (something along the lines of) serve the customer graciously. Would every employee at Starbucks respond the way that guy did? Probably not. But, because one guy was willing to be creative and enjoy a good laugh, 11 people around one dinner table talked about how Starbucks came to the rescue... and admired the two large famous-looking cups as a centerpiece.
And, we're thankful that he did. The Pumpkin Pie was delish.